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Dufinkle Delivery Details

All our items are dispatched from our warehouse usually within 1-2 working days of the order being made. We use Royal Mail and Parcelforce as our couriers depending on the item and postage requested when the order is made.

All items will have tracking details and will be scanned by the relevant courier on delivery to the address advised with the order.

Dufinkle  regrets that, whilst we can guarantee orders placed with us will be despatched as quickly as possible, we cannot be held responsible for our courier's performance. No mail order company can. In the unlikely event that our courier fails to deliver within the agreed timeframe from the point of despatch, we will work closely with you to ensure your delivery is received as quickly as possible.  

You May need to be available to sign for the consignment(s). Should you not be available to receive your goods on your delivery day, it is our courier's policy to leave a card at your delivery address, inviting you to contact them to rearrange delivery or alternately you can arrange to collect the item from their local depot.. 

We strongly recommend that you inspect all packages and goods at the time of delivery, and do not accept receipt of deliveries where packaging is damaged. Once an item has been sent we will allow up to 7 days for you to check the item over for any damage or missing items. After this period we cannot be held responsible should you find any item damaged or missing. Please note that should you not live in an EEC country then Customs charges may apply in the country or delivery. Dufinkle is not responsible for these charges and they should be met by the Purchaser


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